Website support and care plans
Care plans for websites built by Developmental, covering hosting, maintenance and practical support after launch.
Developmental care plans keep websites built by Developmental hosted, maintained and supported after launch.
Existing third-party websites can be reviewed for an audit, specific fixes or migration, but are not automatically accepted onto an ongoing maintenance plan.
Not automatically included.
Care plan prices.
Care after launch.
Starter and Growth care are both £39 per month after the build. Care is included during the initial monthly build term and optional after an upfront build.
If care stops, the website, domain and relevant accounts can be handed over or cancelled as appropriate, and the customer becomes responsible for hosting, maintenance, updates and continuing support.
Questions.
Do you maintain websites you did not build?
Not as a standard ongoing maintenance plan. Existing third-party websites can be reviewed for an audit, specific fixes, migration or rebuilding, but they are not automatically accepted onto a care plan.
Is care required after an upfront build?
No. Care is optional after an upfront build. If you do not retain a care plan, the website and relevant accounts can be handed over and you become responsible for hosting, maintenance, updates and support.
What happens if I stop the care plan?
The website, domain and relevant accounts can be handed over or cancelled as appropriate. Once care stops, Developmental is not responsible for ongoing hosting, maintenance, updates or continuing support.
Are new pages and features included?
Small practical support can be included within a care plan, but significant new pages, new features, redesign work and custom functionality are scoped and quoted separately.
Can you audit or migrate an existing website?
Yes. Existing websites can be reviewed for a practical audit, specific fixes or migration. In many cases, a rebuild is cleaner than trying to maintain a legacy setup indefinitely.